Your privacy shapes every part of our service. This policy explains how we collect, use, and secure your information in the United Kingdom.

Information We Collect

We collect necessary data to provide support and improve your user experience on our platform.

• Contact details such as email, name, and address—for communication purposes only.
• Technical data like IP address and browser type—helping us troubleshoot and optimise.
• Interaction data such as page views, queries, and submitted forms for service improvement.
• Any optional dietary preference or kitchen interest details you share for tailored advice.

How We Use Information

We keep your data confidential and only use it to provide better service and improve resources.

• Facilitate support and answer your home cooking questions effectively.
• Customise website content based on your kitchen and nutrition interests.
• Enhance site security and integrity for all users.
• Analyse anonymized trends to improve future tools, guides, and recipes.

Our Legal Basis

We process your data according to UK GDPR and relevant local requirements.

Your consent, our contractual obligations, and legitimate business interests drive all data processing. Withdrawal of consent does not affect earlier actions.

Sharing Information

Your details remain private—shared only when necessary and with trusted parties.

• Information is shared with service providers managing our IT or communications, always under strict privacy terms.
• Required disclosures to comply with laws or respond to valid legal requests when necessary.
• In rare cases, anonymized, non-identifiable data may be shared for analytics or reporting purposes only.

Data Security

We apply robust measures to prevent data loss, unauthorised access, or misuse. Your information is encrypted, with strict controls on access. Regular reviews and updates ensure our security practices stay current. However, no system is completely impenetrable; we work to minimise risk at every step.

Your Rights

UK residents have clear rights around data access, correction, and erasure. We respect and enable your choices.

• Request access to personal information held about you at any time.
• Rectify or update details if information is incomplete or incorrect.
• Request deletion of information unless we must keep it for legal reasons.
• Limit or object to certain processing when justified under law.

Cookies and Tracking

Cookies help us remember preferences and provide a more tailored browsing experience. Learn details in our Cookies Policy.

See Cookie Policy See Cookie Policy

How to Contact Us

Have questions about privacy? Reach our team for clarity, concerns, or to exercise your rights at any time.

Policy Changes Notice

We update this policy when laws or processes change. Please check for the latest version. Your continued use indicates acceptance.